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URGENT MESSAGE TO OUR PATIENTS FOLLOWING CYBER ATTACK ON NHS COMPUTER SYSTEMS - Monday 15th May 2017

You will have seen the media coverage about the large-scale disruption being caused by a targeted attack on NHS computer systems, limiting NHS access to patient records. A number of NHS organisations have been affected by a ransomware attack (an attack on the IT systems which support NHS services).

This attack was not specifically targeted at the NHS but it has had an impact on NHS services and as a result a small number of hospitals have had to make changes to patient appointments over the next few days.  

The NHS is working hard to ensure that as few patients as possible are affected. Below is guidance for those accessing the NHS over the coming days.

Our guidance for patients is consistent with national advice, which is to please use the NHS "wisely" as it discovers the full impact of Friday's global cyber-attack. NHS England said there was a "complex emerging picture", as thousands of computers are being used for the first time since Friday’s attack today.

What does this mean for me?

A number of NHS Trusts in London, including in Harrow, were hit and are still facing serious issues, but patients have been told to turn up for appointments, unless advised otherwise.

At Elliott Hall Medical Centre, there maybe delays in processing and requesting blood tests due to problems with our computer system we share with Northwick Park Hospital.

Please ensure your contact details are up to date when booking appointments in case we need to get in touch about any delays.

Thank you for your understanding, and we apologise for any inconvenience caused. http://www.nhs.uk/alerts/Pages/reported-NHS-cyber-attack.aspx

 


Full NHS statement can be viewed here: EHMC Receives OUTSTANDING CQC RecognitionTuesday 28th March 2017

Please click here to view our CQC Inspection Report 28th March 2017 

Please click here to see the CQC Press Release 28th March 2017

Please click here to see the video published by CQC on the release of our report

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(Site updated 24/05/2017)
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